The concept of the “I statements” were geared toward the clients understanding the situation. The confrontation scenarios put it into perspective of what the client needed to understand what was going on. I think you had to give some thought obvious to the questions and answers. The “I statements” were a lot easier to answer then the confrontation answers. There are proper rules though on how to confront someone. There may some discrepancies when you confront someone. The “I message is broken into four parts. You must be matter of fact on the subject. Yet be tentative and focus on tangible behavior or communication. You should take full responsibility for your observations. You should collaborate with the client to they feel there is teamwork. Make sure you don’t accuse the other person though so they feel put on the spot. You should not ever confront someone because you are angry. Don’t be judgmental on the client either they don’t want to feel in adequate. The client needs to come up with the solution on their own. Make sure you ask the clients permission to share ideas so you don’t offend them. They may not always agree with what you want to share from your point of view. You will want to make sure there are not interruptions when you are interviewing your client. Otherwise you may not get the needed information that can be crucial to the case. You don’t want to appear overbearing to them either. Nobody likes to hear a know it all. You may want to give your own point of view but it must be done cautiously and with considerable discretion. We want to introduce another perspective so they may have more than one idea to go from when deciding. We need to express our concern for the clients so they feel there is an understanding between us.
I think giving the other classmates what my thought would have been if they are any different doesn’t bother me because most are virtual strangers. I think what I wrote was adequate information on what I learned from this assignment on the two different kinds of scenarios. As I am not a practicing professional I only can go by what I have learned from a text book or scenarios that teachers have told us about as well. I think I give fairly well feedback on what knowledge I have on the subject as I am not the teacher and I only know so much. I think it’s important to know the difference on “I statements and confrontation skills as working with many different clients in the Human Service profession you will encounter many different scenarios that clients will have to deal with. I learned there is a right way to handle certain topics with care in touchy topics. We want to address to the client that there are other solutions to difficult problems but we still want them to make their best decision on the issue. We need to learn how to bring up difficult subject so the communication flows well when counseling clients.
i completely agree, i felt that the confrontation statements were harder to answer then then "i statements" for me too. You make some good points about us as workers need to realize our responsiblities.
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