The concept of the “I statements” were geared toward the clients understanding the situation. The confrontation scenarios put it into perspective of what the client needed to understand what was going on. I think you had to give some thought obvious to the questions and answers. The “I statements” were a lot easier to answer then the confrontation answers. There are proper rules though on how to confront someone. There may some discrepancies when you confront someone. The “I message is broken into four parts. You must be matter of fact on the subject. Yet be tentative and focus on tangible behavior or communication. You should take full responsibility for your observations. You should collaborate with the client to they feel there is teamwork. Make sure you don’t accuse the other person though so they feel put on the spot. You should not ever confront someone because you are angry. Don’t be judgmental on the client either they don’t want to feel in adequate. The client needs to come up with the solution on their own. Make sure you ask the clients permission to share ideas so you don’t offend them. They may not always agree with what you want to share from your point of view. You will want to make sure there are not interruptions when you are interviewing your client. Otherwise you may not get the needed information that can be crucial to the case. You don’t want to appear overbearing to them either. Nobody likes to hear a know it all. You may want to give your own point of view but it must be done cautiously and with considerable discretion. We want to introduce another perspective so they may have more than one idea to go from when deciding. We need to express our concern for the clients so they feel there is an understanding between us.
I think giving the other classmates what my thought would have been if they are any different doesn’t bother me because most are virtual strangers. I think what I wrote was adequate information on what I learned from this assignment on the two different kinds of scenarios. As I am not a practicing professional I only can go by what I have learned from a text book or scenarios that teachers have told us about as well. I think I give fairly well feedback on what knowledge I have on the subject as I am not the teacher and I only know so much. I think it’s important to know the difference on “I statements and confrontation skills as working with many different clients in the Human Service profession you will encounter many different scenarios that clients will have to deal with. I learned there is a right way to handle certain topics with care in touchy topics. We want to address to the client that there are other solutions to difficult problems but we still want them to make their best decision on the issue. We need to learn how to bring up difficult subject so the communication flows well when counseling clients.
Showing posts with label "Methods of Social Casework". Show all posts
Showing posts with label "Methods of Social Casework". Show all posts
Friday, October 8, 2010
Sunday, October 3, 2010
Casemanager Interview Assignment
I interviewed Julie Clarkson from Taylor County Human Services Department in September at her office because she is a social worker that I know of that is what may interest me in a career down the road. They promote and encourage the well being, safety, independence, and self-sufficiency of all Taylor County individuals and families through the provision of supportive services. She is a social worker in the Children and Family Services Unit. She acquired the position by replying to an ad in the local newspaper. She works with abused and neglected children and their families doing case management. She monitors the safety of children, relative or foster care placements, providing appropriate services to the family and collaborating with all of the service providers to assure needs of the family are being met. Julie also works with Delinquent and Juvenile in Need of Protection and Services cases. She is the “go-to” person for our Wisacwis system. The issues her clients face are the same issues in all units (Mental Health, Long Term Support, Economic Assistance, Children and Family Services and Developmental Disabilities.) She had to learn how to read what the limitations and obligations were according to state statute. She learned training in safety, how the court process worked, and how to write court reports. Julie had to learn to trust her instincts and be very observant to time, place, facial and body gestures, words, inflection in voice, environment, pets, home exits and the mood of clients. She had to learn appropriate and thorough documentation of what she saw, heard and smelled. Her days start out “unknown.” Every day is different and there are always things that pop up to deal with that you aren’t expecting, such as a child taken into custody the night before, etc. She has days where she sits and does paperwork most of the day. She may have some home visits to clients’ houses or see kids at school. She has supportive co-workers that work cooperatively together and have flexible schedules.
In the agency, Managed Family Care is occurring over the next few years which will offer services to elderly and developmentally disabled clients. It may impact clients by offering different programs (better or worse). There are funding cuts, which make it even more difficult to provide needed programs to clients, such as in-home counseling and in-home parent education, AODA services for juveniles, respite care services for families, etc. The county is requiring them to take furlough days. This takes time away from the clients who can be very needy. This can lead to increased inpatient mental health placements, suicidal clients, placement in juvenile detention or foster care. She says their management is very supportive of the staff. Her co-workers can separate their personal feelings from work feelings. Ethical Dilemmas can be very straightforward at times and others can be open interpretation. Probably the most common that they run into is handling cases with people that they know personally. They try to avoid that if all possible. They may have to request an outside agency to do an investigation or supervision because of conflict of interest. It is a dilemma when a client needs something, like a couch and you may have one, but are not supposed to give it to them. Or they have a pet they are not taking care of and want to give it to you personally, but you cannot take it from them.
In the past ten years, staff turnover at the agency has been minimal, hiring maybe one person a year. Other agencies that she knows have approximately three people a year. Julie recommends a Bachelor or Master’s Degree because that is what most employers are looking for right now. She recommended that I do as much volunteering or field placement as I can in the area I want to practice. She said the average entry level wage is $18.55-$24.66 per hour. The higher is a Medical Assistance Certified MSW, which is their therapist. Positions within the agency start with union postings and then are advertised with the local newspaper and websites. The typical interview process is to interview with the Human Resource Manager, the Human Services Director and the direct Supervisor of the position. All three interview at once. She told me to run seriously. She would go into a different field or at least continue her education to get a MSW or PHD to do counseling. They don’t have enough psychologists in the area. She enjoys what she does for the most part and it is important work, but it is very taxing on a person to be disliked by the majority of the clients and not having resources to meet their needs.
I still am interested in this field even after hearing the negative side to this profession. The positive’s out way the negatives by giving back or helping some family, child, or adult receive the best care available to them. I will have to get my Bachelor’s degree for sure in this economy as jobs are hard to come by these days. The more education the better your chances are for a better qualified career in this field. I realize I may need to actually move as well. It is tough to find a job in a small community in this field. As they usually hire within and I think not knowing people that I know from my local community will be the best idea. The idea of moving somewhere new excites me but also kind of freaks me as well. I think anything new that gets someone out of their comfort zone will though. I look forward to finding a career in this profession down the road. I hope to make a small difference in someone’s life someway. In these struggling times the need for Human Services has risen in the past couple of years. So hopefully when I finish all of my schooling there will be some great jobs available for me. I am interested in the Psychology aspect of this field so far.
1. What is the purpose or mission of this agency and/or program?
2. What is your role and/or position within the agency and how did you acquire the position?
3. What are the major issues facing your clients that this agency serves? What did you need to learn more about after you were hired to be effective in your job?
4. What is the typical day like for you? How would you describe the work environment?
5. What changes do you expect will occur in this agency’s services or programs in the next few years (or what are the trends that will impact your clients in the future)?
6. What do you like most about working in this agency? What ethical dilemmas are common in working with the population this agency serves?
7. What recommendations (e.g. education, experience) would you have for someone who wants to be employed in this agency (or field)? What are the career prospects for individuals interested in this area?
8. What is the average salary range of an entry level position within this agency? [You are not asking for his or her salary.]
9. How are the positions within the agency typically advertised? What is the typical interview process for a position within this agency?
10. If you had your education and experience to do all over again, what would you do differently?
In the agency, Managed Family Care is occurring over the next few years which will offer services to elderly and developmentally disabled clients. It may impact clients by offering different programs (better or worse). There are funding cuts, which make it even more difficult to provide needed programs to clients, such as in-home counseling and in-home parent education, AODA services for juveniles, respite care services for families, etc. The county is requiring them to take furlough days. This takes time away from the clients who can be very needy. This can lead to increased inpatient mental health placements, suicidal clients, placement in juvenile detention or foster care. She says their management is very supportive of the staff. Her co-workers can separate their personal feelings from work feelings. Ethical Dilemmas can be very straightforward at times and others can be open interpretation. Probably the most common that they run into is handling cases with people that they know personally. They try to avoid that if all possible. They may have to request an outside agency to do an investigation or supervision because of conflict of interest. It is a dilemma when a client needs something, like a couch and you may have one, but are not supposed to give it to them. Or they have a pet they are not taking care of and want to give it to you personally, but you cannot take it from them.
In the past ten years, staff turnover at the agency has been minimal, hiring maybe one person a year. Other agencies that she knows have approximately three people a year. Julie recommends a Bachelor or Master’s Degree because that is what most employers are looking for right now. She recommended that I do as much volunteering or field placement as I can in the area I want to practice. She said the average entry level wage is $18.55-$24.66 per hour. The higher is a Medical Assistance Certified MSW, which is their therapist. Positions within the agency start with union postings and then are advertised with the local newspaper and websites. The typical interview process is to interview with the Human Resource Manager, the Human Services Director and the direct Supervisor of the position. All three interview at once. She told me to run seriously. She would go into a different field or at least continue her education to get a MSW or PHD to do counseling. They don’t have enough psychologists in the area. She enjoys what she does for the most part and it is important work, but it is very taxing on a person to be disliked by the majority of the clients and not having resources to meet their needs.
I still am interested in this field even after hearing the negative side to this profession. The positive’s out way the negatives by giving back or helping some family, child, or adult receive the best care available to them. I will have to get my Bachelor’s degree for sure in this economy as jobs are hard to come by these days. The more education the better your chances are for a better qualified career in this field. I realize I may need to actually move as well. It is tough to find a job in a small community in this field. As they usually hire within and I think not knowing people that I know from my local community will be the best idea. The idea of moving somewhere new excites me but also kind of freaks me as well. I think anything new that gets someone out of their comfort zone will though. I look forward to finding a career in this profession down the road. I hope to make a small difference in someone’s life someway. In these struggling times the need for Human Services has risen in the past couple of years. So hopefully when I finish all of my schooling there will be some great jobs available for me. I am interested in the Psychology aspect of this field so far.
1. What is the purpose or mission of this agency and/or program?
2. What is your role and/or position within the agency and how did you acquire the position?
3. What are the major issues facing your clients that this agency serves? What did you need to learn more about after you were hired to be effective in your job?
4. What is the typical day like for you? How would you describe the work environment?
5. What changes do you expect will occur in this agency’s services or programs in the next few years (or what are the trends that will impact your clients in the future)?
6. What do you like most about working in this agency? What ethical dilemmas are common in working with the population this agency serves?
7. What recommendations (e.g. education, experience) would you have for someone who wants to be employed in this agency (or field)? What are the career prospects for individuals interested in this area?
8. What is the average salary range of an entry level position within this agency? [You are not asking for his or her salary.]
9. How are the positions within the agency typically advertised? What is the typical interview process for a position within this agency?
10. If you had your education and experience to do all over again, what would you do differently?
Monday, September 20, 2010
Dimensions of Culture/Webquest Assignment
http://www.ntc.edu:2051/login.aspx?direct=true&db=c8h&AN=2009640638&site=ehost-live
The work at home culture will benefit if employees use it to benefit them as it will help the company in the long run. Productive employees means a productive company all around. The major problem is that a lot of employees perceive it that if they use it then that will harm their career. It truly depends on if the company is family oriented or not. I think support is crucial and if there is no support then the work home arrangement features will fail. If the employee worries about their personal issues then it distracts them from being the best productive employee they could be. So having flexible family arrangements brings positive working employees. It's a win win all around both personal and professional as it will reflect back on both.
With cultures these days that have both parents working I think this was a great article on the work home arrangements that support working family's in this day and age. It had a study on the demographic of the work home arrangement and the results from several years back and not too much has changed in the scenario since then as far as the economy. So the data was useful and accurate as far as working families goes. That is is nice if you can find a family oriented company as they support work home arrangements. The article covered all the data I needed to know on the topic.
http://www.crownrelo.com/relo/docs/cultural.dimension.pdf
There are five primary dimensions of culture: the first is the Power Distance, the second is the Individualism, and the third is Masculinity, the fourth is Uncertainty Avoidance and the last one is Long-Term Orientation. Dimensions are to be used as a guide in accepting the diversity in society connecting countries. Power Distance refers to the level of difference that exists–and is acknowledged–mainly by the fewer influential members of a group, business, organization or society. Individualism refers to the power of connection that people have with others within the community. Masculinity refers to an sign of the respect in which the conventional masculine occupation responsibility representation of accomplishment, power and control is held. Uncertainty Avoidance refers to the culture’s acceptance for uncertainty, unstructured situations and spontaneous events. Long-Term Orientation refers to the extent to which the culture upholds conventional ideals. High or low dimensions influence countries to oppose or agree to change.
I actually learned about this in my Tech Reporting class this summer. I think this source is valid and useful in society and it truthful with the information as written. I already was aware of this as I said previously as I read it from my text book. It had all the pertinent information that was in my text at the time I read it earlier this summer.
http://www.dimensionsofculture.com/home
The American culture has six dimensions. Learning about our own cultural model provides us with a baseline for evaluating cultures that are diverse. As we expand self-awareness around cultural understanding, we are able to study without jumping to conclusions. We recognize there’s a variation linking what we actually view and how we mark our interpretation based on our own cultural programming. In the development of becoming more attentive of relations with ethnically diverse patients, providers perfect relations skills that promote all patients. Improved patient approval and health outcomes lead to happier providers and more thriving practices. Definitely within the medical background, that’s seen as a win-win situation of great importance. This a manual that covers all four topics that the groups were assigned to. I think this syllabus covers it all. This would be a great manual to use at any health organization. It has all the data needed for certain situations. How to handle situations that have diverse cultures involved.
http://www.sagepub.com/upm-data/11711_Chapter7.pdf
This article covers the five primary basis again only in depth. It specifically talks about Japan and China's cultural differences toward other cultures. This resource had more information then my second source. It gives more examples to get a better idea. The scope of information is from many reliable sources. It was a review from the summer on the information already learned.I believe it had every possible bit of info there is on the subject.
The work at home culture will benefit if employees use it to benefit them as it will help the company in the long run. Productive employees means a productive company all around. The major problem is that a lot of employees perceive it that if they use it then that will harm their career. It truly depends on if the company is family oriented or not. I think support is crucial and if there is no support then the work home arrangement features will fail. If the employee worries about their personal issues then it distracts them from being the best productive employee they could be. So having flexible family arrangements brings positive working employees. It's a win win all around both personal and professional as it will reflect back on both.
With cultures these days that have both parents working I think this was a great article on the work home arrangements that support working family's in this day and age. It had a study on the demographic of the work home arrangement and the results from several years back and not too much has changed in the scenario since then as far as the economy. So the data was useful and accurate as far as working families goes. That is is nice if you can find a family oriented company as they support work home arrangements. The article covered all the data I needed to know on the topic.
http://www.crownrelo.com/relo/docs/cultural.dimension.pdf
There are five primary dimensions of culture: the first is the Power Distance, the second is the Individualism, and the third is Masculinity, the fourth is Uncertainty Avoidance and the last one is Long-Term Orientation. Dimensions are to be used as a guide in accepting the diversity in society connecting countries. Power Distance refers to the level of difference that exists–and is acknowledged–mainly by the fewer influential members of a group, business, organization or society. Individualism refers to the power of connection that people have with others within the community. Masculinity refers to an sign of the respect in which the conventional masculine occupation responsibility representation of accomplishment, power and control is held. Uncertainty Avoidance refers to the culture’s acceptance for uncertainty, unstructured situations and spontaneous events. Long-Term Orientation refers to the extent to which the culture upholds conventional ideals. High or low dimensions influence countries to oppose or agree to change.
I actually learned about this in my Tech Reporting class this summer. I think this source is valid and useful in society and it truthful with the information as written. I already was aware of this as I said previously as I read it from my text book. It had all the pertinent information that was in my text at the time I read it earlier this summer.
http://www.dimensionsofculture.com/home
The American culture has six dimensions. Learning about our own cultural model provides us with a baseline for evaluating cultures that are diverse. As we expand self-awareness around cultural understanding, we are able to study without jumping to conclusions. We recognize there’s a variation linking what we actually view and how we mark our interpretation based on our own cultural programming. In the development of becoming more attentive of relations with ethnically diverse patients, providers perfect relations skills that promote all patients. Improved patient approval and health outcomes lead to happier providers and more thriving practices. Definitely within the medical background, that’s seen as a win-win situation of great importance. This a manual that covers all four topics that the groups were assigned to. I think this syllabus covers it all. This would be a great manual to use at any health organization. It has all the data needed for certain situations. How to handle situations that have diverse cultures involved.
http://www.sagepub.com/upm-data/11711_Chapter7.pdf
This article covers the five primary basis again only in depth. It specifically talks about Japan and China's cultural differences toward other cultures. This resource had more information then my second source. It gives more examples to get a better idea. The scope of information is from many reliable sources. It was a review from the summer on the information already learned.I believe it had every possible bit of info there is on the subject.
Monday, September 6, 2010
Code of Ethics
My agency works with new parents by helping them become educated in child development with their child from the ages of newborn to age three. We work with also with the court approved visitations. We are trying to make sure we have the children's best interest in anything we try to provide them. The children are what we strive to help so they don’t become abused or neglected. Everything is completely confidential so one knows that we serve the clients we do unless the client themselves makes it known to others. We will ask the client if it is all right to share their case between us colleagues. It is our job to make sure that the children basic needs are met. Clients are to be given respect no matter their fashion, differences, and cultural and ethnic diversity. Social workers try to help encourage, re-establish, and keep relationships together. There should be a trust between the clients established. No one should practice anymore than their competence allows them to. We will use the informed consent with all clients. If there is a conflict of interest we will address it and refer. Under no circumstances is there to be a sexual relationship. Client’s have access to their records. There should not be any personal touching as it may misconstrue the situation and that could lead to sexual harassment. There will be no vulgar language used here. When services are no longer needed counselors need to terminate the relationship with the clients.
http://www.ntc.edu:2048/login?url=http://search.ebscohost.com/login.aspx?direct=true&AuthType=cookie,ip,url&db=c8h&AN=2010188791&site=ehost-live&scope=site
This article is based on principle and virtue based. The believers and the skeptics as you will. The article describes the idea behind the events of the believers and skeptics and discovers the potential for upcoming practice and research with respect to decision-making about ethical issues in the social work profession. The principle bases abide by the code even when the code is difficult to follow. Whereas the virtue base find the code can be damaging when trying to do what is best for the client. We are trying not to harm the client any further. The difficulty of any difference within the community/institutional construction, need to be significantly understood in the ethical decision-making development in order to report for ethical trespass and the well-being of the consumer. Methodologies were used to perform the conduct of study and examine the facts. They collected data, interviewed people, and analyzed the data. They consulted with colleagues and listened to the feedback. It is clear that if you don’t want o follow the code of ethics they would prefer you find another profession. They want to make sure you are also working within the scope of your ability. If you aren’t you are to refer to someone else. Make sure the written consent form is followed to the letter. Make sure you are practicing self-care so you don’t get burnt out. Make sure everything is documented to cover your but so to speak in case anything is ever brought up in a legal perspective. What I got out of this is that you are on one side or the other. There is no middle ground.
http://www.ntc.edu:2048/login?url=http://search.ebscohost.com/login.aspx?direct=true&AuthType=cookie,ip,url&db=c8h&AN=2010188791&site=ehost-live&scope=site
This article is based on principle and virtue based. The believers and the skeptics as you will. The article describes the idea behind the events of the believers and skeptics and discovers the potential for upcoming practice and research with respect to decision-making about ethical issues in the social work profession. The principle bases abide by the code even when the code is difficult to follow. Whereas the virtue base find the code can be damaging when trying to do what is best for the client. We are trying not to harm the client any further. The difficulty of any difference within the community/institutional construction, need to be significantly understood in the ethical decision-making development in order to report for ethical trespass and the well-being of the consumer. Methodologies were used to perform the conduct of study and examine the facts. They collected data, interviewed people, and analyzed the data. They consulted with colleagues and listened to the feedback. It is clear that if you don’t want o follow the code of ethics they would prefer you find another profession. They want to make sure you are also working within the scope of your ability. If you aren’t you are to refer to someone else. Make sure the written consent form is followed to the letter. Make sure you are practicing self-care so you don’t get burnt out. Make sure everything is documented to cover your but so to speak in case anything is ever brought up in a legal perspective. What I got out of this is that you are on one side or the other. There is no middle ground.
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